Required IIS Configurations while installing Sage CRM

By | June 8, 2020

In our many blog we have discussed how to resolve numerous errors occurred due to some missing configuration in Internet Information Service (IIS) Manager. Hence in our blog we will discussing on the required configuration related to IIS for successful Sage CRM installation.

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Before installing Sage CRM you will require to install and setup IIS. Once you have installed IIS you can install Sage CRM. Below are the configurations that needs to be done in IIS.

1. Enable Anonymous Authentication:

Go to IIS Internet Information Services (IIS) Manager andexpand the left hand side Connections tree as below
Local Server> Sites> Default Web Site>Select your CRM

Now, click on Authentication icon highlighted below.

Authentication Icon
Authentication Icon

Once “Authentication” is selected Enable Anonymous Authentication once done Edit Anonymous Authentication as shown in the below screenshot.

Anonymous Authentication
Anonymous Authentication

By default the Anonymous user identity is set to IUSR. You can update below credentials with authorized domain account if IUSR password is not known to you.

Anonymous User identity
Anonymous User identity

2. Enable Windows Authentication:

You need to Enable Windows Authentication option if you want to login into Sage CRM using Windows Authentication.

Windows Authentication
Windows Authentication

3. Enable Parent Path:

Click on ASP icon as displayed below.

ASP Icon
ASP Icon

Next expand the Behavior dropdown, you will find Enable Parent Path row just set it to True.

Parent Path
Parent Path

4. Enable 32-bit Applications

To enable this select the Application pools under connection panel on left.

Application Pool
Application Pool

Select Advanced Setting under CRM App Pool and expand the General drop-down. You will see Enable 32-bit Applications setting set this to True.

Application Pool Setting
Application Pool Setting

Once you have completed with all the setting mentioned above simply restart your IIS server in order to apply the changes.

IIS Restart
IIS Restart

Hope this information helps !!

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Greytrix has some unique integration solutions developed for Sage CRM with Sage ERPs namely Sage X3Sage IntacctSage 100Sage 500 and Sage 300. We also offer best-in-class Sage ERP and Sage CRM customization and development services to Business Partners, End Users and Sage PSG worldwide. Greytrix helps in migration of Sage CRM from Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer. Our Sage CRM Product Suite includes addons like  Greytrix Business ManagerSage CRM Project ManagerSage CRM Resource PlannerSage CRM Contract ManagerSage CRM Event ManagerSage CRM Budget PlannerGmail IntegrationSage CRM Mobile Service Signature and Sage CRM CTI Framework.

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For more information on our integration solutions, please contact us at sage@greytrix.com. We will be glad to assist you.

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