Author Archives: greysagecrm

Floating pipeline to track Opportunity lifeline on Summary Screen

Workflow is one of the best features Sage CRM has provided to track the lifeline of entities in the system. Through different rules we can take the entity on different stages which will elaborate the current state of that entity. Let’s consider opportunity entity for an example. When we progress opportunity workflow through different rules,… Read More: Floating pipeline to track Opportunity lifeline on Summary Screen »

Upload photos from new person screen directly

Maintaining photo identity is the need of banking and wealth management sectors nowadays that need to manage their client’s profiles through CRM. You must have read on Jeff’s blog site how you can display person photo on Summary screen, but there the upload is done from documents tab and that too with different document type.… Read More: Upload photos from new person screen directly »

Getting key value to be added in URL from client side script

I remember when I train my developers to work on sage CRM customizations they really face hard time to understand creating URL’s on server side, client side as well as passing them to and fro, as in Sage CRM entire screen loading and functionality depends on the keys being passed through URL’s. I remember I… Read More: Getting key value to be added in URL from client… »

New Case/ Opportunity Action and Workflow Activation in Sage CRM

In Sage CRM, we can handle Sales and Service business flow very efficiently. To manage sales in CRM we use Leads and Opportunities whereas for managing services we use cases. To deal with the cases and opportunities flow; CRM has provided feature of workflow and that’s get activated in CRM automatically once Case/ Opportunity gets… Read More: New Case/ Opportunity Action and Workflow Activation in Sage CRM »

Including phone numbers from phone table in standard Document Merge

Letter merge is a part of daily activity followed in sage CRM implemented in several financial and service industries. Apart from emails being sent out, these people always keep in touch with clients by posting them the welcome letters, account Kits, statements, cards etc. These letters can be very easily merged in Sage CRM using… Read More: Including phone numbers from phone table in standard Document Merge »