Category Archives: Sage CRM

Floating pipeline to track Opportunity lifeline on Summary Screen

Workflow is one of the best features Sage CRM has provided to track the lifeline of entities in the system. Through different rules we can take the entity on different stages which will elaborate the current state of that entity. Let’s consider opportunity entity for an example. When we progress opportunity workflow through different rules,… Read More: Floating pipeline to track Opportunity lifeline on Summary Screen »

New Case/ Opportunity Action and Workflow Activation in Sage CRM

In Sage CRM, we can handle Sales and Service business flow very efficiently. To manage sales in CRM we use Leads and Opportunities whereas for managing services we use cases. To deal with the cases and opportunities flow; CRM has provided feature of workflow and that’s get activated in CRM automatically once Case/ Opportunity gets… Read More: New Case/ Opportunity Action and Workflow Activation in Sage CRM »

Including phone numbers from phone table in standard Document Merge

Letter merge is a part of daily activity followed in sage CRM implemented in several financial and service industries. Apart from emails being sent out, these people always keep in touch with clients by posting them the welcome letters, account Kits, statements, cards etc. These letters can be very easily merged in Sage CRM using… Read More: Including phone numbers from phone table in standard Document Merge »

Progress Externally Imported leads in Customized Workflow

Sage CRM has provided an advance functionality of “Workflow” to configure the life line of an opportunity, lead or cases as per your business rule. As a part of workflow you can set stage and status of an opportunity or a case throughout its lifetime. The workflows can be created or edited by following the… Read More: Progress Externally Imported leads in Customized Workflow »

Password Security for Sage CRM Self Service Portal

Secured password is mandatory feature in any application. If your password is not encrypted/ secured then there is a possibility of security violation or can anyone hack your password. To avoid these kinds of issues your password should be well formed and follow some rules. Sage CRM includes two major modules that are: – Sage… Read More: Password Security for Sage CRM Self Service Portal »

Sage CRM – MAS 90/200 EES Suite Extensions – RMA integration with Case

Apart from GUMU™ for Sage CRM – MAS 90/200 integration, Sage CRM and MAS 90/200 EES is another product which enables the user to have the integration between two system. No, this is not the blog where I am comparing the two products (I will save it for later :)). I would like to take… Read More: Sage CRM – MAS 90/200 EES Suite Extensions – RMA… »