Why Customizations are not getting installed in Sage X3?

By | August 29, 2012

Recently, we have created a new test folder in Sage X3 for one of the projects we have been working on. After completing the configuration process, we moved to install the customization patches. To my surprise, the customizations were not reflecting even though the installation of patches went fine.

So, we backtracked the configuration process for this folder and once again the devil was in the detail. we missed checking the ‘Specific folder’ option in Folders.

Go to Parameters > General parameters > Folders

Select your folder and check (select) the ‘Specific folder’

Now, this check box signifies that the specific/custom processes present in a patch will be installed in the folder even if they did not previously exist. The specific processes are identified by their naname:hey start either by X, Y or Z, or else by SPE, else they start with CNS and finish with SPE. If this box is not checked, only the previously existing specific/custom processes will be replaced in the folder by the new version present in the patch.

More often than not, you miss this configuration on your new folder. So next time your customization are not reflecting after installing patches, make sure you check this option before you pull your hair out.

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