In Sage Enterprise Management, we may come across a scenario where we want the same data line while doing duplication of any transaction but the line is getting blank. This functionality can be achieved by the following steps:
Navigate to: Common data → Products → Products → After sales tab
Check product type and service contract field, if our product is service contract base then change it to ‘OTHER’ or anything else except ‘Service Contract’ and also keep the service contract field as blank.
Refer below screenshot:
Product Screen → before changing the fields
Product Screen → After changing the fields
Now after doing this, our product will not get disappear on duplication scenarios.
Hope this blog helps!
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