In Sage Enterprise Management, we may come across a scenario where the user wants to close sales orders manually, but the close button is closed. This functionality can be achieved by the following steps:
Navigate to: Sales → Orders → Orders
Refer below screenshot, you can see that, the close button is disabled here.
Follow the below steps, to solve this:
- Step 1: Go to customer screen which we used in the sales order screen. Suppose ‘AO001’.
- Step 2: Go to commercial tab.
- Step 3. Ticked the checkbox of ‘Allow order close’ field.
Refer below screenshot:
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