How to enable close button in Sales Order Screen | Sage Enterprise Management

By | April 16, 2019

In Sage Enterprise Management, we may come across a scenario where the user wants to close sales orders manually, but the close button is closed. This functionality can be achieved by the following steps:

Navigate to: Sales → Orders → Orders

Refer below screenshot, you can see that, the close button is disabled here.

Sales Order screen

Sales Order screen

Follow the below steps, to solve this:

  • Step 1: Go to customer screen which we used in the sales order screen. Suppose ‘AO001’.
  • Step 2: Go to commercial tab.
  • Step 3. Ticked the checkbox of ‘Allow order close’ field.

Refer below screenshot:

Commercial tab

Customer → Commercial tab

Now, go back to the sales order screen, create new sales order with same customer, you can see that close button is enabled now. Check below screen shot:Sales order Sales order → Close button enabled

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