How to solve the error@“Period not defined or processing prohibited on this date” while validating the sales delivery.

By | April 11, 2024

Sage X3 is enterprise resource planning (ERP) product which help organization to manage all the operation of organization and database into a single software solution. Sage X3 contains list of modules like sales, purchase, inventory, project, financial and many more.

One of our clients is encountering an error “Period not defined or processing prohibited on this date” when trying to validating the sales delivery transaction, as shown in the screenshot below :

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Fig01: Error on sales delivery screen
Fig01: Error on sales delivery screen

To overcome this error, please follow the steps below:

Step 1 : Please follow this path: All > Common data > General accounting tables > Periods

We identified the error and found that the Period Status is ‘open,’ but the stock status is ‘closed’ for the same month in which the sales delivery was created, as shown in the below figure.

Fig02: Fiscal year period screen(1)
Fig02: Fiscal year period screen(1)

Step 2 : Set the Stock Status to “open” and click on “save,” as shown in the below figure.

Fig03: Fiscal year period screen(2)
Fig03: Fiscal year period screen(2)

By following the above steps, we have successfully resolved the error encountered during the validation of the sales delivery transaction.

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Greytrix caters to a wide range of Sage X3 (Sage Enterprise Management) offerings – a Sage Business Cloud Solution. Our unique GUMU™ integrations include Sage X3 for Sage CRM, Salesforce.com and Magento eCommerce along with Implementation and Technical Support worldwide for Sage X3 (Sage Enterprise Management). Currently we are Sage X3 Implementation Partner in East Africa, Middles East, Australia, Asia. We also offer best-in-class Sage X3 customization and development services, integrated applications such as POS | WMS | Payment Gateway | Shipping System | Business Intelligence | eCommerce and have developed add-ons such as Catch – Weight and Letter of Credit for Sage X3 to Sage business partners, end users and Sage PSG worldwide.

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For more information on Sage X3 Integration and Services, please contact us at x3@greytrix.com. We will be glad to assist you.