Resolution of Product license issue in Sage 300 v2019 in workstation

By | September 1, 2018

As you know the workstation installation process is same in Sage 300 ERP but in release of Sage 300 v2019 some changes has been done in workstation installation process.

New Stuff: Export Declaration Number field in OE Invoice Entry in Sage 300 2019

In Sage 300 v2019 in workstation, sometimes we are facing below error related to product license in workstation. In this blog we are going to discuss the solution of this error.


  1. Make sure user have given full rights to Sage 300 folder on server.
  2. Make sure user have activated the System Manger module in sage 300 v2019.
  3. We have to check Sage 300 Shared Data directory path in the registry in workstation, (Go to Start, Run and type regedit). 
  4. For 32-bit environment navigate to :-
    HKEY_LOCAL_MACHINE\SOFTWARE\ACCPAC International, Inc.\ACCPAC\Configuration
  5. 64-bit environment navigate to :-
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ACCPAC International, Inc.\ACCPAC\Configuration
  6. Then user need to update the path of the Sage 300 folder of the Server in Shared Data and Server Programs in workstation. In server Programs update the path of Sage 300 folder and in Shared Data update the path of sage 300 shared Data folder. Refer below screenshot.
  7. After this login Sage 300 as Administrative right.

In this way you can resolve the product license error in workstation in Sage 300 v2019.

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Greytrix offers unique GUMU™ integrated solutions of Sage 300 with Sage CRM, and Magento eCommerce along with Sage 300 Migration from Sage 50 US, Sage 50 CA, Sage PRO, QuickBooks, Sage Business Vision and Sage Business Works. We also offer best-in-class Sage 300 customization and development services and integration service for applications such as POS | WMS | Payroll | Shipping System | Business Intelligence | eCommerce for Sage 300 ERP and in Sage 300c development services we offer services such as upgrades of older codes and screens to new web screens, newer integrations using sdata and web services  to Sage business partners, end users and Sage PSG worldwide. Greytrix offers over 20+ Sage 300 productivity enhancing utilities that we can help you with such as GreyMatrixDocument AttachmentDocument NumberingAuto-Bank ReconciliationPurchase Approval SystemThree way PO matchingBill of Lading and VAT for Middle East.

For more details on Sage 300 and 300c Services, please contact us at We will be glad to assist you.