Damaged Data Error in Sage 300

By | November 24, 2021

In this blog, we will be discussing about Damaged data error, which might occur while opening the module screen in Sage 300 ERP. Sage 300 development partner over the years have developed custom modules in Sage 300. Based on the requirement changes, development partner makes the necessary changes into the module. After making the necessary changes, we need to activate module in Sage 300 ERP and need to check all screens are functioning well or not.

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When you try to open screen from module the below error screen appears.

Error Message 1: Damaged Data. GD Setup. Data dictionary is inconsistent.

Error Message 2: Error occurred when opening view GD0100.

Error Message 3: View (View id) is not a valid View ID.

Error Message 4: Error occurred when activating Sage 300 Data Source.

GD Setup error

Follow the below steps to resolve the error:

  • Navigate to Start Menu and type “Database Load”. Open as a Run as administrator.
  • Sign into Sage 300 as a user with Database Load security credentials.
Database load
  • Once user clikks on OK , list of previously loaded database will be displayed.
  • Click on Set Directory option and browse to the directory where the data to be restrored is saved.
Setting directory
  • Click on OK.
  • After you get the desired data, select the system file of your data set and click on Next option. In the below case it is SAMSYS.DCT.
DB load

A list of already created databases will be displayed. Select the database in which you want to load your data set and click on Next.

DB load2

Now click on Finish to start loading your data set’s system file in the system file of the above selected database.

Once the database is loaded again with the sample company, try to login again in Sage 300 with the same company. This time the damaged data error wont appear and sage 300 will start properly.

Note – Please make sure that you have the database dump copy prior to the error occurred as it may loss your data.

About Us

Greytrix – a globally recognized and one of the oldest Sage Development Partner is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third party add-on development and implementation competence.

Greytrix offers unique GUMU™ integrated solutions of  Sage 300 with Sage CRM, Salesforce.com (listed on Salesforce Appexchange), Dynamics 365 CRM and Magento eCommerce along with Sage 300 Migration from Sage 50 US, Sage 50 CA, Sage PRO, QuickBooks, Sage Business Vision and Sage Business Works. We also offer best-in-class Sage 300 customization and development services and integration services for applications such as POS | WMS | Payroll | Shipping System | Business Intelligence | eCommerce for Sage 300 ERP and for Sage 300c development services we offer, upgrades of older codes and screens to new web screens, latest integrations using sData and web services  to Sage business partners, end users and Sage PSG worldwide. Greytrix offers 20+ addons for Sage 300 to enhance productivity such as GreyMatrixDocument AttachmentDocument NumberingAuto-Bank ReconciliationPurchase Approval SystemThree way PO matchingBill of Lading and VAT for Middle East. The GUMU™ integration for Dynamics 365 CRM – Sage ERP is listed on Microsoft Appsource with easy implementation package.

The GUMU™ Cloud framework by Greytrix forms the backbone of cloud integrations that are managed in real-time for processing and execution of application programs at the click of a button.

For more details on Sage 300 and Sage 300c Services, please contact us at accpac@greytrix.com, We will like to hear from you.