Restrictions on Selection Exceeding the requested SO quantity from pick ticket

By | February 21, 2024

A recent demand from one of our clients said that Sage X3’s pick ticket shouldn’t allow picking more than the order quantity based on the quantity of sales orders. The system can only allow the user to produce a pick ticket if the pick ticket quantity is equal to or less than the sales order quantity.

Let’s examine the functionality in more detail:

The user will draft a sales order first. The screenshot below indicates that 10 is the ordered Quantity.
Navigate to : Sales -> Order -> Order

New Stuff: Identifying local menu data from message in Sage X3

Fig 1 : Sales Order.
Fig 1 : Sales Order.

Also, the preparation button is located on the sales order screen. Users must press that button to create a pick ticket against that sales order.

The user is redirected to the Pick ticket STD: Full entry screen after pressing the Preparation Button. The sales order quantity will be flown automatically on this Pick ticket screen in the Quantity field of detail line. Refer below screenshot.

Fig2: Pic Ticket STD with by default order Quantity.
Fig2: Pic Ticket STD with by default order Quantity.

The user can modify this quantity to suit their needs. However, the user must only enter the same quantity or less than the sales order quantity to produce the Pick Ticket entry, as per our client’s request. The system displays an error message such as “Picking quantity is greater than Order quantity” if the user attempts to enter a quantity that is greater than what was ordered as shown in the screenshot below.

Fig3: Pic Ticket STD screen Error message
Fig3: Pic Ticket STD screen Error message

So, as per our customization, picking more than the sales quantity should not be allowed while creating Pick ticket transaction against Sales Order.