Button Alignment issue on document tab of Custom Entity in Sage CRM

By | November 15, 2019

In one of the instances, we observed that the buttons were not visible while adding a new document against a custom entity created by entity wizard. But, the buttons were back when Page Zoom in or Zoom out was performed. So we investigated and have found a solution which we have discussed further in the blog.

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As you can see in the below image the buttons are not visible on the page when we tried creating a new document record against the custom entity Contract instead a blank space was shown.

Buttons Suppressed
Buttons Suppressed

But, you can resolve this issue by adding a small code into Custom Content of the LibraryWebPicker.

You can refer to the below steps for adding the code.

  1. Navigate to Administration -> Customization -> Documents.
  2. Go to Screens tab.
  3. Next, select the Library Web Picker Screen Caption available.
  4. Copy and paste below piece of code into Custom Content of LibraryWebPicker screen.


    Custom Content
    Custom Content
  5. Finally click on Update button and save the page.

Now, user should be able to see the buttons when adding the Document against Contract record. You can apply the same solution for all the custom entity created via Sage CRM entity wizard. New Document Screen

New Document Screen

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