Category Archives: Sage CRM

Enhance your sales cycle with new GUMU Sage 100 Order Entry features

In a regular sales cycle, there is a lot which goes into making it a successful one. Adding discounts, comments, or even detailed descriptions might look small but are very important in closing a deal. And, the salesperson would like all these and much more to be efficiently handled by the system that he works… Read More »

Testing SageCRM in Mobile friendly view

In today’s blog I will talk about one of the pain points faced by Sage CRM application testers. In development environment it doesn’t become always possible to host the application test version on static IP’s and access it on mobile device browsers. Testers find it increasingly difficult to test the application in mobile view. Here… Read More »

Sage CRM with Outlook 2013 classic integration

This post is in continuation of our previous posts regarding Sage CRM and Outlook Integration. People using Sage CRM and latest version of outlook mainly face the problems with Classic Outlook integration Plug-in due to enhanced security and performance parameters in latest office products. Create, Launch, Record, Analyze Surveys from within Sage CRM Greytrix Survey… Read More »

SAGE CRM Self Service Control Session Expiration

Self-service applications help passing on ticket logging task in customer’s hand. However these portals are tightly integrated with your SageCRM database which needs to be secure no matter what. Hence it is necessary that we kill the inactive sessions of self-service user logins which improves security as well as performance. SageCRM provides parameter auto logout… Read More »

Issue with Incorrect Configuration of Library Paths

In Sage CRM, uploaded documents are saved the directory location configured under Administration | E-mail and Documents | Documents and Reports Configuration section.  Please refer below screenshot. To know how documents are stored against different entities in CRM, you can refer our below blog link. Related Post: How Library documents are stored New Stuff: SageCRM and SQL… Read More »

Set Shortcut Key for your Favorite Button in Sage CRM

Sage CRM is quite flexible to help you manage your customers and business in a better way. We have seen a lot of posts on how the user interface is flexible in helping you manage your business. One such requirement has always been Short Cut keys. In one of our previous posts we had put… Read More »

SageCRM and SQL Collation setup

While installing older versions of CRM i.e. v7.1 Sp1 or below the installation process in background checks the SQL Server collation defined at database server and accordingly it maps the same collation to CRM database. If the collation at SQL level is not defined correctly same reflects to CRM database as well. Because of this… Read More »