“Renew the service contract” functionality can be achieved by using below steps:
1. Service contract must be invoiced.
Navigate To: Customer Relations -> Customer Support -> Service Contract -> Management tab
1. Change the end date of the contract.Select next date of the current end date.
e.g in above screenshot, we have changed end date from 19/07/17 to 20/07/17.
2. Check Automatic Renewal checkbox.
3. Again create an invoice of the contract for newly changed end date(i.e. 20/07/17).
Navigate To: Service contract > History tab
In History tab, Renewal section we can see the start date and end date of the Renewed service contract. i.e. 21/07/17 to 20/08/17.
This way we can do the Renewation of the contracts.
Hope this helps.
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