How to solve ‘Payment transaction is not of receipt type’ error message in Sage X3

By | December 31, 2019

A Payments is like an accountant. It keeps track of who owe whom and how much. Basically it is a transfer of money or assets to another person or business.

You may come across a situation where you would like to do payments for the sales invoices. Sometimes while doing payments for sales invoices we may find any difficulty or error like ‘payment transaction is not of receipt type’. Sage X3 has a functionality of solving this error message. Refer below screen shot:

Navigate to: Sales → Invoice → Invoices → Payments

Fig01: Sales Invoice Payment Screen

Now for solving above error message which is occurring while doing the payment of the sales invoices. Follow below steps:


  1. Check which payment method you are using while doing payment. Lets take the above screen shot for an example. As you can see that the payment method which is applied there is ‘CHQ’.
  2. Also Check Payment transaction which is set their in the Sales invoice Payments screen I.e ‘IRBNK’.

Check below screen shot, in that you can see clearly which ‘Payment Method’ and ‘Payment Transaction’ is getting applied.

Fig02: Sales Invoice Payment screen


Navigate to: Setup → A/P-A/R accounting → Payment entry types

  1. Select the payment which is used in the sales invoice payment screen ie ‘IRBNK’.
  2. Check ‘SIGN’ field if it is unspecified, then change it to ‘Revenue’. We can also change it to ‘Expense’. But as here, we are creating payments for sales transactions , so we are using ‘Revenue’. If we want to create payments for purchase transactions with same payment entry type, just change the SIGN field to ‘expense’.
Fig03: Sign fields as ‘Unspecified’

Unspecified: It means ‘Not stated properly or not described in detail’ means the amount should get debited or credited from the customer’s account.

Now change the sign field to ‘Revenue’. Because in accounting, revenue is the income that a business has, usually from the sales of goods to customers that is why we are changing the sign to ‘Revenue.

Fig04: Payment sign as ‘Revenue’

Now after doing all the above steps, just go to the : Sales → Invoice → Invoices

and check this is error is resolved or not.

  1. Create New sales invoice transaction.
  2. Post it.
  3. Click on the Payment button which is on the right panel.
  4. Set payment method as ‘CHQ’ , payment transaction as ‘IRBNK’
  5. Enter Bank
  6. Enter Amount
  7. Click on Ok

Then your payment will get generated for required sales invoice. Refer below screen shot:

Fig05: Sales Invoice Payment screen

In this way, we can handle such error messages while creating payment against sales invoices.

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