How to resolve ‘The quantity to be returned exceeds the maximum authorized’ error message while creating Purchase return in Sage X3

By | June 6, 2020

Purchase return is normally a part of business. In which, goods are returned to the supplier if they had any defects or not according to the specifications of the buyer.

In Sage X3, while creating Purchase Return we may come across an error like ‘The quantity to be returned exceeds the maximum authorized: 0 UN’. For solving this , X3 has a functionality to enable this field .

Navigate to: Purchasing → Returns → Purchase Returns

Fig1.1: Purchase Return screen

As we can see in the above screen, after entering the quantity this error message is coming and  system is not allowing to move further. Now, follow below steps to resolve this error:


Navigate to: Common Data → Product →  Product Categories → Issue Flow tab

  1. First select the product category in  which your product is defined. Let us take an example ‘BMSOL’.
  2. Then go to the Issue Flow tab.
  3. Select ‘Receipt Return’ in movement type column and then set (Status ‘A’+’Q’+’R’ ) in the ‘Authorized status’ column.
Fig1.2: Product Category screen

After doing all these steps, now navigate to Purchase Return screen and create new transaction and check purchase return is getting created or not.

Fig1.3: Purchase Return screen

As we can see in the above screen shot, now system is allowing user to create purchase return without giving any error message.

In this way, we can create purchase return in Sage X3.

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