Author Archives: greysagecrm

Hide field without scripting

Hi folks! When it comes to hide and show in CRM we directly go for scripting. Without knowing that Sage CRM provides us to do the same by changing settings. One of the most difficult panel to deal with in Sage CRM is “Phone” and “Personal Phone Details”. Now suppose you want to hide one… Read More »

Adding Search Select Advanced Field on Web Order Entry Screen

Sage CRM integrated with Sage ERP allows you to create Orders and Quotations in ERP from CRM. For this, they have introduced a Web Interface which is developed in SWT (Sage Web Toolkit). In my previous blog I had explained to add new field on Web Order Screen. Below is the link for same. https://www.greytrix.com/blogs/sagecrm/2013/11/21/adding-new-fields-on-web-order-entry-screen/… Read More »

Importance of CRM ERP integration

Traditionally, the ERP system automates the management of purchasing, distribution, Planning, Manufacturing, account receivable, payable and Product-inventory data. CRM systems are customer facing and manage sales, customer service, and lead generation. Because of the different areas that these respective systems handle, they are designed differently and are often incompatible. What if we integrate both CRM… Read More »

CRM for Subscription Process

Nowadays, Subscription business model is growing very rapidly in various industries and it is such a business model where customer pay money for a particular product/service for the particular time of period.  The major benefit which will be extracted from this business is it is a recurring model where customer’s subscription will be renewed on… Read More »

Shipment and Invoice Process in CRM

Here with this blog, I would like to explain you how Shipment and Invoice process can be integrated in Sage CRM using Sage 300 ERP Web Service. As we know Sage CRM can be seamlessly integrated with Sage 300 ERP which allow users to check the actual Inventory and pricing before sending a quotation to… Read More »

How Sage CRM changed Structure of Phone and Email in Sage CRM 7.2

Hi folks! You all must be familiar with the following entities in CRM ”Email”, “Email Link”, “Person” ,“Person Link” ,”phone” and “Phone Link“ table .These are the tables where person’s and company’s communicated related details are saved. But when you want to check one of these details in database for the related company or person… Read More »

Actual vs Target Meter Dashboard Year wise

Reporting is the most essential part of any organization which improves business intelligence, decision making and knowledge management. When it comes to reporting mechanism of Sage CRM, I will say it is one of the best reporting tool. The latest version 7.3 of Sage CRM has bring lot of new dashboards and inbuilt reports which… Read More »

Prepayment Process in CRM

Sage CRM is getting flexible in such a way that we can customize the same as per our business needs. The whole credit goes to .Net SDK of Sage CRM which is allowing developers to build Sage ERP related functionality in CRM. In today’s blog I will explain you a feature that we have designed… Read More »