Category Archives: FAQ

Error while configuring console in Sage X3 installation

In Sage X3 two tier installation for a client, we came across an error of user creation in database. While configuring the application server in console, we got an ERROR – Error while creating user. Please check file E:\Sage\X3V12\folders\X3\FILPLAT\x3v12_CrUsr.tra on server.(LibAdm.RunCreateUserSqlMainNT). Also, Refer the below screen shot for the same error.                                                                                    We investigated the… Read More »

How to create LOP leave type in Sage X3 People

LOP stands for Loss of Pay. In some organizations, this is also called as LWP (Leave Without Pay) or UPL (Unpaid Leave). In order to calculate the LOP days and deduction automatically in Sage X3 people there are few steps needs to be followed, Below are the details. LOP needs to be applied from the portal… Read More »

How to Setup Purchase Receipt Quality check in Sage X3

There can be possible scenario in an industry where the Products undergoes Quality Check once the Purchase Receipt is created. There is a setup explained below which will decide if Quality check is required or not. Steps Involved- Common data >Products > Product Categories Select the Product Category for which you would like to enable… Read More »

How to overcome ‘Date prohibited ‘error in sales, purchase and accounting module

In Sage X3 we can control transaction creation by specifying the duration for which creation should be allowed. In order to prohibit the entry of invoices/credit memos Sage X3 provide a parameter level control where we can specify the duration for which sales transaction should be active these parameter set up is available for Sales,… Read More »

Credit Level Total

The “Credit level total” field under the management tab in the Customer screen displays the total of credit level of that particular customer based on the calculation involving a number field. By clicking on Calculation details the field that are involved in the calculation, The field On order+ shows the amount for the sales orders… Read More »

How to delete the shipment after delivery validation

We may come across a scenario where we want to delete the sales delivery after delivery has been validated Now when we try to delete created shipment or delete lines in validated sales delivery, the delete button is disabled by default and also not allowed to delete lines in sales delivery. Refer the screen shot… Read More »

How to add suppliers in the product-site level in Sage X3-Version 12

Sometimes we require to manage local suppliers to a specific site. There is an amendment made in Sage X3 version 12 where we can add suppliers at the product site level. Benefits: This functionality is useful for supplier product management rules by site. These rules are used in the supply planning as well as on… Read More »

How to solve webservice error: ”nextLong”

We may come across the “nextLong “error while invoking web service. One way to resolve the “nextLong” error is below. In Version 11 and Version 12, created object based web service for saving the product .While trying to save new product we received nextLong error with Type 4. Refer. Fig., 1.1 Cause: If no field… Read More »