Category Archives: Greytrix

How to Handle CHQNUM [CHN] Error when Cancelling a Payment or Receipt in Sage X3

In Sage X3, the check number field used during payment and receipt entry helps with tracking and auditing. Its availability and behavior depend on the checkbook functionality, which is optional and managed through system setup. Fig 1 : Manual check Screen If the check number does not exist in the checkbook, you will encounter this… Read More »

How to Use the Profile Settings in SEI

The Profile section in Sage Enterprise Intelligence (SEI) lets you customize how the system looks and works for you. It’s a quick way to make SEI more comfortable and efficient to use every day. Here’s a simple guide to what you can do in the Profile tab. Fig .1.User settings General Settings These are your… Read More »

“Additional Commissions: A Strategy for Business Growth”

In today’s competitive business world, companies always face one big question: how do you keep your sales team motivated to go beyond just meeting their targets? The key is to understand what really drives people at work. In most businesses, sales representatives already earn a commission as part of their salary. But sometimes, companies want… Read More »

How to Record a Write-off and an Over-payment in Sage X3

In accounting and finance, handling invoices and payments is part of the daily routine—but it’s also one of the most important tasks for keeping books accurate. Sometimes, businesses face situations where small amounts need to be written off, whether due to bad debts, rounding differences, or even over-payments. Knowing how to record these write-offs correctly… Read More »

How to Use Auditing in Sage X3

In Sage x3 many times you may want to know when and who changed, deleted or added a record to a table. This is possible using the Auditing feature in X3. You can turn Auditing on for select tables and fields and then see who modified, added or deleted from this table. We do suggest… Read More »

Line duplication function on Purchase order in Sage X3

Sage X3 provides the Line duplication functionality especially for Purchase order lines. This is the feature where we can create a duplicate copy of the line in Purchase Order. Sometimes you may come across a scenario where “Line duplication” button is not visible on purchase order line. In such cases, you would need to check… Read More »

How to import X3 navigation pages from old Sage X3 servers to migrated Sage X3 server

A navigation page is a page that organizes the links to different menu items referring to Sage ERP pages. A navigation page is defined by the following information:  MODULES: This section displays all the modules of the navigation page. Modules can be added by selection from a list of available modules, their label can be modified.… Read More »

How to Set Up Notifications for Batch Task Errors in Sage X3

Managing batch tasks in Sage X3 efficiently is crucial for ensuring smooth business operations. However, encountering errors in these jobs can disrupt workflows and cause significant delays. To mitigate such issues, setting up notifications for batch job errors can be a game-changer, enabling you to respond promptly. This guide will walk you through the process… Read More »

Simple way to Implement Container tracking in Sage X3

There is an existing module in Sage X3 as Container Management. This module contains multiple setup and accounting impacts in Sage X3. The container management module in Sage X3, will help us to track the containers and vessel. This tracking will provide the details costing involved in the shipping of the product. Below are the… Read More »